Mélanie Gatt, ACC

Employee engagement isn’t a checklist, it’s a human connection. Patrick Lencioni points to three essential needs: to be known, to be useful, and to be able to measure progress. When these needs are met, people feel seen, valued, and in control and true engagement follows naturally. For leaders, it’s about presence, curiosity, and clarity: listening, linking tasks to purpose, and co-creating simple ways to track progress. Engagement grows from relationship, not control.

Moving from the Drama Triangle to the Dynamic Triangle means transforming our reactions into awareness and our work relationships into spaces for learning and collaboration.

At the University of Sudbury, back-to-school season isn’t just about organizing courses and schedules. It’s also a time to reconnect, get to know each other better, and build team cohesion.